Privacy Policy

Privacy Policy

SanTruck is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our roadside services for trucks and trailers. We adhere to Canadian rules and regulations regarding privacy, including the Personal Information Protection and Electronic Documents Act (PIPEDA). 

Information We Collect

We may collect various types of information from individuals who visit our website or use our roadside services, including: 

  • Personal Information: Such as your name, address, email address, phone number, and other contact details. 
  • Vehicle Information: Details about your trucks or trailers, including make, model, license plate number, and repair history. 
  • Transaction Information: Information related to services provided, invoices, payment information, and service preferences. 
  • Website Usage Information: Through cookies and similar technologies, we may collect data about your browsing activities, IP address, browser type, and pages visited. 
Information We Collect

We use the information we collect for the following purposes: 

  • Providing Services: To deliver roadside assistance, repairs, and maintenance for trucks and trailers. 
  • Communications: To respond to inquiries, provide updates about services, and communicate with you regarding your service requests. 
  • Improving Services: To enhance our service offerings, customize your experience, and develop new services. 
  • Marketing: With your consent, to send promotional materials, newsletters, and offers related to our services. 
  • Legal Compliance: To comply with legal obligations and enforce our policies. 
Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances: 

  • Service Providers: With trusted third-party service providers who assist us in delivering our services (e.g., towing companies, repair technicians). 
  • Legal Requirements: When required by law or to protect our rights and safety. 
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction. 
Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, restricted access, and regular security assessments. 

Data Security
  • Access and Correction: You have the right to access and update your personal information held by us. 
  • Consent Withdrawal: You may withdraw consent for marketing communications at any time. 
  • Cookies: You can manage your cookie preferences through your browser settings. 
Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:  

SanTruck
Phone: (647) 242-1465
Email: santruckservice48@gmail.com
Conclusion

By using our website or engaging with our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.